Terms and conditions

  1. scope of service

  2. Privacy

  3. Prices

  4. Availability

  5. Payment

  6. Cancel or Reschedule

  7. Special Circumstances

  8. Responsibility

  9. Communication

  10. Promotions

  11. Disclaimer

  12. For personal use only

  13. Intellectual property

  14. Legal Structure and Applicable Law

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE OR MAKING AN ONLINE RESERVATION. YOUR USE OF THE SITE AND THE ONLINE RESERVATION SYSTEM CONFIRMS THAT YOU ACCEPT THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS AND CONDITIONS, YOU MAY NOT USE THIS SITE OR THE ONLINE RESERVATION SYSTEM.

MARÍTIMO RESERVES THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS AT ANY TIME, BY POSTING THE UPDATED TERMS ON OUR WEBSITE. SUCH CHANGES WILL BECOME EFFECTIVE IMMEDIATELY UPON POSTING.

  • THE MARITIME . (“maritimorio.com.br”) has developed a website (the “Site”) and a system for sales, reservations and online (theoretical) classes (the “Online Reservation System”) that allows individuals to browse, compare and book ( the “Booking”) dive services directly with our Dive Center and/or a partner dive center (the “Dive Host”), including dives or dive packages, guided tours, dive safaris and courses.

  • By browsing, accessing and using the website and using the Sales System, classes (theoretical) and online reservations, you acknowledge and agree that you have read, understood and agreed to these terms and conditions.

The parties agree to the following:

1. Scope of service

maritimorio.com.br acts exclusively as an intermediary between you and our 5 star Dive Center and/or Dive Host and through the Online Reservation System allows you to make a Reservation directly with the Dive Host, and:
(a) The reservation created through the Online Reservation System will constitute a direct contract between you and the Dive Host in accordance with the terms and conditions set out in the Reservation, including, but not limited to, fees, costs, charges and taxes and any cancellation or no-show charges (the “Dive Host Terms”). You are solely responsible for reading and understanding the Dive Host Terms before making a Booking.
(b) maritimorio.com.br does not charge for the use of the website or online reservation system.
(c) The information displayed on the website is based on information provided to maritimorio.com.br by us and the Diving Host (the “Diving Host Information”). Diving Host declares that Diving Host information is accurate, current and in no way misleading. maritimorio.com.br does not guarantee that the information is reliable, accurate, complete or error-free.
(d) maritimorio.com.br does not endorse any of the Dive Hosts and we make no representations regarding the accessibility, quality, safety or suitability of the Dive Hosts, or their ability to provide the Dive Services.
(e) The order in which information is displayed on the Site does not constitute an endorsement of any Dive Host. maritimorio.com.br will use an automatic classification process, which will be based on objective and fair criteria.
(f) maritimorio.com.br will ask customers to comment on all aspects of the Diving Services and may post such reviews on the Site.]

2. Privacy

    maritimorio.com.br is committed to protecting and safeguarding your personal information. maritimorio.com.br will only collect, use and disclose personal information in accordance with the Privacy Policy. By using the website and online reservation system, you confirm that you have read the terms of the Privacy Policy of maritimorio.com.br and agree and confirm that the terms of the Privacy Policy are reasonable.

    3. Prices

    Our Dive Center and/or dive hosts ensure that the dive services displayed on the maritimorio.com.br website are offered at the lowest price available through any booking or booking method with respect to applicable dates, booking terms and inclusions in dive services at the time of booking. Unless otherwise stated in the Dive Host Terms, all rates and prices listed through the Online Reservation System include the total cost of all services and charges related to the Dive Services, including, but not limited to, all surcharges, taxes and fees.

    4. Availability

    Diving services displayed on the maritimorio.com.br website containing a 'Book now' button are available for booking, subject to immediate confirmation upon completion of the booking through the Online Booking System, and:
    (a) For dive services quantified in days, the Dive Host agrees to provide such services in strict accordance with the dates specified in the booking.

    5. Payment

    In the case of booking day diving with us or a partner Dive Centre, all fees, costs, charges and taxes relating to Diving Services are payable directly to the Dive Host on confirmation of booking. The booking fee charged on the website maritimorio.com.br is intended for the promotion and marketing-place of the operators as well as to maintain the costs of operating the website. maritimorio.com.br will not collect or store your credit card information on its servers.

    6. Cancellation or Rescheduling

    Cancellation Policy

    To refund the amount paid, the following notice periods must be considered:

    • Full refund: up to 7 days in advance;
    • Promotions will not be refunded, only rescheduled;
    • Up to 24 hours after purchase, the amount can be refunded in 100% if the start of the experience is at least 48 hours away from the moment of the refund request.

    Rescheduling Policy

    • Up to 24 hours after the purchase, a rescheduling may be requested if the start of the experience is at least 48 hours from the moment of the order.
    • To transfer the dive date or change the reservation, the request must be made at least 72 hours before the start of the experience.
    • After transferring the day of the experience, it is not possible to refund the amount paid.
    • If it is necessary to change the date less than 72 hours in advance, but more than 24 hours in advance, an amount of R$ 100 per person will be charged. This fee is charged because the operator needs to contact the accredited instructors days before the dive.
    • 24 hours before the dive we were unable to reschedule, not even paying R$100 per person.

    NOTE: The dive can continue to be carried out even on rainy days, as it does not directly affect the dive. If the operator assesses on the day that the weather could impact the safety and quality of the dive, we will reschedule it together with the customer or refund the amount.

    7. Special Circumstances

    We at Marítimo and the Dive Host reserve the right to cancel or may suggest providing Diving Services on an alternative date should weather conditions make it unsafe to provide Diving Services on a date specified in the booking confirmation. In such event, the Dive Host will act in accordance with the applicable policy specified by the Dive Host in the Booking Policy document signed at the time of purchase by the Host Customer. If the Dive Host is permanently unable to deliver the Dive Services as a result of acts of God, volcanic eruptions, tornado, tsunami, flood, natural disaster, fire, acts of war or riots, it will use commercially reasonable efforts to inform the Customer Host without delay and will refund to Host without deduction any amounts charged by the Dive Host in payment for the Dive Services. The scope of costs to be paid or reimbursed to the Host Customer by the Dive Host is limited to costs directly related to the provision of Diving Services pursuant to the reservation made through the Online Reservation System, including dives, dive packages, guided tours , diving safaris, courses and equipment rental. Our Dive Center and/or the Dive Host is not responsible for costs such as airfare or any other costs that are not directly related to the provision of Diving Services.

    8. Liability

    By booking dive services through the online booking system, you agree that you have reviewed the dive host's standards and requirements, including, but not limited to, minimum diving certification requirements, dive insurance requirements, personal information that the dive host requires you to provide, and forms the dive host requires you to sign, such as the Medical Declaration, Liability Statement or Assumption of Risk Agreement forms. You are responsible for understanding and complying with the requirements and we encourage you to consult with the Dive Host about the requirements before making a booking. Failure to meet the requirements may result in your inability to use the Diving Services and a late cancellation fee may apply.

    9. Communication

    The Online Booking System provides the whatsapp and phone contact where you can contact the Dive Host directly to request additional information or to confirm booking details such as pick up time and location. maritimorio.com.br is not responsible for verifying the accuracy of the information provided by the Dive Host. To answer questions and facilitate communication with the Dive Host, maritimorio.com.br is responsible for managing a customer support team, which can be contacted via whatsapp (21) 3988-3183 or email wgmaritimo@ gmail.com.

    10. Promotions

    maritimorio.com.br may issue promotional codes applicable to qualifying Diving Services as set forth in the applicable terms. Promotional codes can be redeemed by entering them in the appropriate field during the booking procedure. In the event that a promotional code does not apply to one or more products selected during the booking process, a warning message will be displayed describing the applicable term limiting the use of the promotional code. maritimorio.com.br reserves the right to modify or cancel promotional codes at any time. Discounts are only applicable to services booked through maritimorio.com.br. The discount may be provided directly by the Diving Host or you will be compensated by maritimorio.com.br for the amount of the discount if the Diving Host charges the full price at the time of payment for the Diving Services.

    11. Disclaimer

    maritimorio.com.br makes no warranties, representations or warranties, express, implied or statutory, with respect to the website, the online reservation system, dive host information, dive host terms, dive services or others. In no event shall maritimorio.com.br or its affiliated companies, directors, employees, agents or contractors (the “Representatives”) be liable for any cost, loss, damage or injury of any nature whatsoever (including, but not limited to to personal injury or death, punitive damages, direct or indirect damages and consequential damages) and including, without limiting the generality of the foregoing, cost, loss, damage or injury related to:
    (a) viruses or harmful components in the website's software, interruption, delay or inability to use the website or the online reservation system, and damage to computer equipment or other property;
    (b) implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement;
    (c) inaccurate, incomplete, unreliable or misleading Dive Host information; or
    (d) Any act or omission by the Diving Host or its directors, officers, agents, employees or contractors, including, but not limited to, any and all claims relating to the Reservation or the Diving Host Services.

    12. For personal use only

    You agree not to use the Site or the Online Reservation System for any purpose other than personal, non-commercial use. You will not use the information for competitive use and you will not copy, post, display, download, reproduce, resell, scrape or create direct links to any information, content, services, products, images or software on the website without explicit reference to maritimorio.com .br. You will not make any speculative, false or fraudulent reservations using the Online Reservation System or attempt to advertise any service by posting comments or reviews.

    13. Intellectual Property

    maritimorio.com.br is the exclusive owner of all rights, title and interest in and to all intellectual property with respect to the Site and the Online Reservation System. By posting reviews or comments, you grant maritimorio.com.br the non-exclusive right to use, reproduce and change your reviews or comments at its sole discretion for the purpose of informing future customers. You agree that maritimorio.com.br may decide to remove your reviews or comments from the site at its discretion, such as in the event that it considers your reviews or comments offensive.

    14. Legal Structure and Applicable Law

    maritimorio.com.br is a company duly constituted in accordance with the laws of the District of Rio das Ostras, Rio de Janeiro-Brazil. These Terms and Conditions shall be interpreted in accordance with the laws of the District of Rio do Rio de Janeiro and the laws of Brazil.